Privacy Policy

Who we are

Turquoise Law Group, PLLC is a law firm in Scottsdale, AZ. We help Arizona families with probate, estate planning, trust administration, and guardianship.

This policy covers two sites. One is our main website, turquoiselaw.com. The other is go.turquoiselaw.com, the subdomain we use for our CRM and landing pages.

Information we collect

We collect information so we can advise you and run our practice. Some you give us directly. Some is collected automatically when you use the Sites.

• Contact details: your name, email, phone number, and mailing address. You share these when you fill out a form, book a free consultation, or reach out to us.
• Case details: information about your family, assets, finances, health directives, and legal needs that you share during a consultation or your representation
• Communication records: emails, text messages, and call logs between you and our firm
• Payment details: billing information processed through our secure payment providers for legal fees and costs

Information collected automatically

Our website host and analytics tools record standard technical data. This includes your IP address, browser type and version, and operating system.

It also records your device identifiers, the pages you visit, and your rough location from your IP address.

This data keeps the Sites running and secure. It also helps us improve them.

Usage information may be collected in aggregate to understand how visitors use the site. This information does not identify you personally.

How we use your information

We use the information you share to:

• Respond to your questions and requests for a free consultation
• Schedule and confirm appointments
• Deliver the legal services in your agreement, such as drafting wills and trusts or handling a probate
• Communicate with courts, financial institutions, and other parties on your behalf, with your authorization
• Send appointment reminders, case updates, invoices, and payment confirmations
• Process payments, keep accurate records, guard against fraud, and meet the ethical rules that govern Arizona attorneys

Text messages and SMS

When you give us your phone number and opt in through a form on any of our Sites, by text, in a phone call, or in a signed engagement agreement, you agree to receive SMS text messages from Turquoise Law Group, PLLC. Your phone number is always optional. You never have to give it to send an inquiry or book a consultation.

These texts may include appointment confirmations and reminders. They may include case status updates and replies to your questions.

We may also ask you for documents or details. And we may send other time-sensitive news about your legal matter.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or service.

You can opt out at any time by replying STOP to any message. You will get one confirmation message and no further texts. For help, reply HELP to any message or contact us at (480) 863-6303.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We never sell, rent, share, or trade your mobile number or your SMS consent. We share it only with the providers that send these texts for us, like our messaging and CRM tools. Your text opt-in data and consent are never shared with any third party.

Cookies and tracking

Our Sites use first-party cookies and similar tools. These keep the Sites secure, remember your preferences, show us how visitors use the Sites, and help us respond to leads. This applies to both turquoiselaw.com and go.turquoiselaw.com.

We use a few kinds of cookies. Essential cookies run core functions and analytics cookies measure performance.

Marketing cookies gauge our campaigns, and functional cookies power features like scheduling and chat.

You can manage or block cookies in your browser settings. Some features may stop working if you do.

You can also use the Privacy Choices control in the footer. It lets you opt out of sale, sharing, and targeted ads where those laws apply. We honor Global Privacy Control signals where required.

How we protect your information

We take reasonable steps to keep your information safe. Legal and financial data is sensitive, so this care matters.

Information you submit through our Sites travels over an encrypted HTTPS connection.

We use SSL encryption, secure access controls, and password protection for client files.

We limit access to your details to the people who need it. Our staff are trained to protect your privacy.

When you share information to get legal advice, it is usually covered by attorney-client privilege and our ethical duty of confidentiality.

No method of sending or storing information over the internet is completely secure.

Still, we use commercially accepted measures to protect what you share with us.

How we share your information

We never sell, rent, or trade your details for someone else's marketing. We share them only when the law or your case requires it:

• Courts and government agencies, when we file probate documents, guardianship petitions, or other pleadings on your behalf
• Financial institutions and fiduciaries, when we administer a trust or handle an estate with your authorization
• CRM and automation providers that power our go.turquoiselaw.com subdomain for scheduling, automated messages, and lead management, under strict data processing agreements
• Trusted service providers who help us run the Sites, process payments, or manage our practice, such as hosting and analytics providers
• Others when the law, a court order, or our ethical obligations require it

Analytics and advertising tools

We may turn on analytics, advertising, call tracking, or remarketing tools. Some privacy laws count what these tools do as a sale, sharing, or targeted ads. To opt out where it applies, use the Privacy Choices control in the footer.

How long we keep it

We keep your information as long as we need it. That covers serving you and meeting our legal, ethical, and accounting duties.

We keep client files under the Arizona Rules of Professional Conduct on file retention. When we no longer need your information, we delete it.

Your choices and rights

You can ask us to review, update, or delete the information we hold about you. Email us at info@turquoiselaw.com or call (480) 863-6303 and we will help. Please note that our ethical duties as attorneys and other legal requirements may limit our ability to delete certain records tied to your case.

Children

Our Sites are meant for adults and are not directed at children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page.

Contact us

If you have questions about this policy or your information, contact Turquoise Law Group, PLLC at info@turquoiselaw.com or (480) 863-6303, or write to us at 13951 N Scottsdale Rd, Suite 234, Scottsdale, AZ 85254.